Refund policy

We take pride in crafting custom-printed wallpaper that's tailored to your unique preferences. We want you to be satisfied with your purchase, and we're here to provide assistance along the way. Please review our refund and exchange policy below for more details on how we handle returns and exchanges:

Made to Order

Our wallpaper is printed specifically for each order. This approach ensures that you receive a product that's designed just for you. However, due to the personalized nature of our products, we do not maintain a stock of readily available items.

Returns and Exchanges:

As each order is custom-made, we are unable to accept returns or exchanges for reasons other than defective or damaged items. We highly recommend ordering samples before placing a full order to ensure the design and colors meet your expectations.

Defective or Damaged Items:

Please inspect your order upon arrival. If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We will work with you to rectify the issue and ensure your satisfaction.

Eligibility for Returns:

To be eligible for a return or exchange, your item must remain unused and in the same condition as when you received it. It must also be in its original packaging. Proof of damage or defect is required to initiate the return process.

Please note that variations in color may occur between the actual product and what you see on your screen due to monitor settings and other factors.