Shipping policy
Thank you for choosing our wallpaper shop for your home decor needs. We are dedicated to providing you with high-quality products and a seamless shopping experience. Here's everything you need to know about our shipping process:
Order Processing and Printing:
- Our wallpaper is printed by order, ensuring that you receive a freshly made product tailored to your preferences.
- The printing process typically takes 1-3 business days. During this time, we carefully create your chosen design to meet our quality standards.
Shipping Methods:
- We offer free shipping for all orders within the United States.
- We primarily ship via UPS and USPS, two reliable and well-established carriers that provide efficient and secure delivery services.
Delivery Time:
- Once your order has been printed and packaged, delivery times depend on the shipping method you choose during checkout.
- Estimated delivery times vary based on your location within the US. You'll receive a tracking number as soon as your order ships, allowing you to monitor its progress.
Shipping from Miami, Florida:
Our shop is located in Miami, Florida. This strategic location helps us ensure timely deliveries to various parts of the country.
International Shipping:
At the moment, we focus on shipping within the United States. Unfortunately, we do not offer international shipping options.
Order Tracking:
Once your order is on its way, you will receive an email containing your tracking number. This allows you to stay informed about the status of your delivery and its estimated arrival date.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and up-to-date. We are not responsible for orders delivered to incorrect addresses.
Damaged or Lost Items:
- While we take great care in packaging our products, occasionally items may be damaged during transit. If you receive a damaged item, please contact us within 7 days of receiving the order, and we will assist you in resolving the issue.
- In the rare event that your order is lost in transit, please reach out to us, and we will work with the carrier to resolve the situation.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Your satisfaction is our priority, and we are here to ensure that your shopping experience with us is enjoyable and stress-free. Thank you for choosing our wallpaper shop!
Last updated: 8/21/2023